Our Executive Advisors

Jenn Hay is a certified executive coach and strategic consultant with over 20 years of leadership experience across high-growth startups and Fortune 500 companies. Her unique blend of business acumen, emotional intelligence, and people-first leadership makes her a trusted partner to executives navigating complexity, change, and growth.

Jenn’s career spans senior roles in marketing, human resources, operations, and customer experience. At Capital One, she led integrated marketing strategies across digital and traditional media, driving growth in both customer and employer brand metrics. At Fresh City, she played a pivotal role in scaling the business through multiple acquisitions and store launches – first as Head of Marketing & Customer Experience, then as Head of HR, where she modernized talent and performance systems to align with strategic priorities.

As an Associate Certified Coach (ACC) through the International Coaching Federation and an EQ-i 2.0 / EQ 360 Certified Practitioner, Jenn supports leaders at all levels – emerging and experienced – who want to grow their impact without losing sight of what matters most. Her coaching is especially powerful for those seeking to lead with more clarity, presence, and emotional intelligence, while balancing performance with well-being.

Whether guiding a leader through a career pivot, supporting an executive team through change, or helping a high-performer avoid burnout, Jenn brings deep experience, strategic insight, and a calm, human approach to every engagement.